Privacy Policy

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Privacy Policy


At FareoRails, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website, booking services, and customer support channels. By accessing our website or utilizing our services, you consent to the practices described in this Privacy Policy.

Information We Collect

To provide train reservation and travel assistance services, we may collect certain personal information, including your name, email address, phone number, billing information, travel preferences, passenger details, and booking-related information. We may also collect non-personal information such as IP addresses, browser types, device information, website usage statistics, and cookies to improve website functionality and user experience.

When you contact our customer support team, participate in promotions, submit inquiries, or request travel assistance, we may collect additional information necessary to fulfill your request and provide effective customer service.

How We Use Your Information

The information we collect is used to process reservations, customize travel itineraries, provide booking assistance, communicate important travel updates, respond to inquiries, process payments, and improve our services. We may also use your information to send booking confirmations, itinerary details, service notifications, promotional offers, and other travel-related communications when permitted by applicable laws.

Our goal is to provide a seamless and personalized travel experience while maintaining the security and confidentiality of your information.

Information Sharing and Disclosure

FareoRails does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share relevant information with train operators, reservation systems, payment processors, travel partners, customer service providers, and technology vendors when necessary to complete bookings, process transactions, or deliver requested services.

We may also disclose information when required by law, court order, governmental authority, legal process, or to protect the rights, safety, property, and security of FareoRails, our customers, or other parties.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction. While we strive to maintain secure systems and industry-standard security practices, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Users should take appropriate precautions when sharing sensitive information online.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to enhance website performance, remember user preferences, analyze visitor behavior, and improve customer experience. Cookies help us understand how visitors interact with our website and enable us to provide more relevant content and services. Users may adjust browser settings to refuse cookies; however, some website features may not function properly as a result.

Third-Party Websites

Our website may contain links to third-party websites, travel providers, payment processors, or service partners. FareoRails is not responsible for the privacy practices, content, security measures, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, update, correct, or request deletion of your personal data. To exercise these rights or inquire about your information, please contact our customer support team using the contact details provided on our website.

Changes to This Privacy Policy

FareoRails reserves the right to modify or update this Privacy Policy at any time without prior notice. Any revisions will be posted on this page and become effective immediately upon publication. We encourage users to review this Privacy Policy periodically to stay informed about how their information is collected, used, and protected.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our customer support team through the email address or phone number listed on our website. We are committed to addressing privacy-related inquiries promptly and responsibly.

Disclaimer: We are the resellers of Travel Products & services i.e. hotels, train journeys, vacation packages & attractions. We are a travel company associated with travel consolidators and 3rd party travel suppliers. We are neither directly nor indirectly associated with any airlines, trains & hotels. All prices quoted through us include all taxes and fees. The train search engine used is a third-party tool used for just collecting the information, we are directly not associated with any brand company or service provider.