Cancellation Policy

Cancellation Policy

At FareoRails, we understand that travel plans may change unexpectedly. To provide flexibility and convenience, we offer cancellation assistance for train reservations booked through our platform. Cancellation eligibility, refund amounts, and applicable fees are subject to the fare rules, ticket type, and policies of the respective rail service provider. Passengers are encouraged to review all ticket terms and conditions carefully before completing a booking.

Requests for cancellations should be submitted as early as possible to maximize potential refund eligibility. Certain discounted, promotional, or special-fare tickets may be non-refundable or may incur cancellation charges as determined by the operating rail carrier. Refunds, when applicable, will be processed according to the provider's policies and may take several business days to appear in the original payment method used during booking.

FareoRails acts as a travel planning and booking assistance platform and does not independently determine refund approvals, fare restrictions, or cancellation penalties imposed by rail operators. Any service fees charged by FareoRails for booking, itinerary planning, reservation assistance, or customer support may be non-refundable unless otherwise stated at the time of purchase.

In cases involving schedule changes, service disruptions, delays, or cancellations initiated by the rail carrier, refund and compensation eligibility will be governed by the applicable policies of the operating train company. Customers requiring assistance with cancellations, modifications, or refund inquiries may contact our support team through the phone number or email address listed on our website.

By making a reservation through FareoRails, you acknowledge and agree to comply with the cancellation and refund policies of both FareoRails and the respective rail service provider. We recommend keeping a copy of your booking confirmation and cancellation request for future reference. Our customer support team remains available to assist travelers throughout the cancellation process and help identify alternative travel options whenever possible.